FAQs

We have created a brief list from the questions that our clients ask us most frequently, our Frequently Asked Questions. 

You will meet the sales team on your first visit, but Imma is always going to be with you in the fittings and the day you come to pick the dress up. You will meet her personally and she will give you advice to make sure the dress reflects your personality and style. 

Yes, the dresses can be personalised based on your preferences as long as the essence and the soul of the brand are respected. We love it when you bring your own ideas and you personalise the dress! 

We don’t do stock dresses at Immaclé; the process is delicate and handmade throughout, and we create each dress based on the unique and exclusive body of each bride. It is a haute couture process. 

We occasionally organise pop-up stores in other cities, but the main selling venues are our showroom in Canet de Mar (Barcelona) and the showroom in Madrid. We love getting to know the brides personally and create a curated environment so the visit is a very special and comfortable experience. 

Yes, distance is not a problem! Here at Immaclé we work with brides from all over the world. We organise a video conference to get to know you, get the necessary measurements, and discuss all the details of the dress with you. Once the dress is finished, we post it to wherever you tell us. Brides from New York, Paris, Berlin, London, or Argentina among others have already trusted in Immaclé on their wedding day. Shall we Skype?

Immaclé dresses are designed and created in our atelier in Canet de Mar using only high-quality fabrics paying special attention to the details and finishing touches. Prices start at 2900€ and the final price depends on the design and the chosen fabrics. 

If you wish to consult the price and/or availability of a specific dress, we suggest that you get in touch with our sales team. They will happily answer your questions and provide all the information that you require.

Yes, the showroom is available only with prior appointment. Please contact our sales team to book a visit based on your availability. 

We happily welcome you into our showroom at any time, but we recommend that you book your first visit about 6 months prior to your wedding day. 

You can book your visit by:

The day of the sale you will have to pay 50% of the total price of the dress. On your first fitting you will have to pay 30%. Finally, when you come to pick up the dress you will have to pay the pending 20%.
If you do not do any fittings, you will have to pay 50% of the total price of the dress on the day of the order and the other 50% before the dress is sent. 

We recommend that you wash the dress by hand following the detailed steps below:

  • 1. Spray the lower part of the skirt with a grease remover product and leave to soak.
  • 2. Wash the dress manually using neutral detergent.
  • 3. Once clean, lay two towels on top of a flat surface and place the dress on top.
  • 4. Gently stretch by hand the dress so it is left completely flat.
  • 5. Leave to dry. It is very important that the dress is not twisted or has any pressure on it while drying.

If you want to be in our Social Media platforms, get in touch with our communications team. Send an email to comunicacion@immacle.com with your best selection. We love getting pictures from our brides!

Please don’t hesitate to get in touch with the Immaclé team if you have any other questions.
A big smile.

Any question not answered?