FAQ

Frequently Asked Questions

We have selected a short list of questions frequently asked by some of our brides. If you have any, please do not doubt to get in touch with us and we will be happy to be of service.

Has one the opportunity to meet the designer Immaclé?

On the first appointment you will be attended by our sales-team. Imma always accompanies the Bride to be when trying out, and on the final delivery of the Wedding-gown, whether it be face-to-face or through a virtual on-line call.

On meeting, you will be assessed on how your Wedding-gown could give a perfect reflection of your own personality and style.
Imma is always delighted to meet up with her brides and to have a close relation together, this being her principle source of inspiration.

We encourage our brides to “open their feelings, and explain their dreams to us so as to know their true personality, and to find out which are their tastes and individual necessities.

We dedicate time to listen, try to discover each personal story and to create memorable moments.

This authenticity, excellence and presence is found in all our departments of the company and giving personal service is an essential support. For Immaclé, a wedding-dress is not only regarded as a set of precious fabric, but represents months of organization, ever-lasting illusion, and overall, a link created between the bride and all the team, this is why we pamper each part of the process, from our first contact to a last hug, and also even more!

Yes. Dresses may be personalized according to each customer’s preference, creating something unique and exclusive, yet always when the gown permits and respecting the essence and heart and soul of the Brand-name.

We are delighted when our Bride brings on her own ideas, changing the Wedding-gown to a reflection of her own personality and style.

At “Immaclé”, we do not hold stock of Wedding–gowns.

Each dress is confectioned according to a unique pattern exclusive to each customer, this is therefore a very careful and Hand-crafted process.

The pattern-makers, dress-makers and seamstresses working in our company are fully professional, ruled by time and dedication both necessary when trying to create models with care and delicacy.

However, on our first encounter the bride can try on prototype gowns so as to value the design and the cut of the dress, and as to get some idea of how the final result could be.

At Immaclé our Wedding-dresses are confected Hand-made in our atelier in Canet de Mar, Barcelona, using only fabric of the best quality, and with special care taken out on detail and the finishing-off of the garment.
These are unique pieces, personalized with an exclusive pattern for each Bride.

Our prices are situated at 3.500 Euros, but with the final price defined on the function of modification agreed on by each bride.

Yes. Our collections are timeless and some models have been converted into authentic icons of our Brand-name. We are able to confection any one gown from previous collections.

Yes. Our showroom works by appointment only, therefore offering a relaxed and personalized experience. Reserve your date and discover our universe. Our wish is to get to know you.

We are delighted to welcome you anytime, although our recommendation to our showroom would be a first visit 6 to 8 months in advance to the wedding date. In this way we are able to assure the reservation of the fabric required and with space in our production calendar as to live out this most wonderful experience peacefully.

One may make an appointment through different channels by:

  • Filling out a contact form on our Web-site immacle.com
  • Send a mail to our sales-team.

Showroom Canet de Mar-Bcn: barcelona@immacle.com
Showroom Madrid: madrid@immacle.com
Showroom CDMX: mexico@immacle.com
Showroom Nevada City-CA: california@immacle.com
Virtual Showroom: virtual@immacle.com
Other subjects: info@immacle.com

  • Send a WhatsApp message via Mobile phone (34) 672 691 985
  • Telephone direct. (34)  672 691 985
  • Send a private message (DM) to our Instagram profile @immaclenovias

These can be found in the following cities.

Canet de Mar – Barcelona
Madrid
CDMX
Nevada City – CA

Also with our Virtual Showroom we work together with brides to be everywhere.
Together with the sales-rooms we organize each season a Sales Pop-up tour in selected cities according to demand.
This international projection shows our will to be always near our authentic clients, from whatever part of the world, those who believe in Love through a dress with soul and showing an overwhelming personality.

Yes.

Through our virtual showroom in Canet de Mar, Barcelona, we are in contact with Customers everywhere.
From our atelier, we unite a co-operation of spirit and emotion showing our range of dresses up to the last detail.

Furthermore, we co-ordinate any virtual appointment with models so as to appreciate the gown actually being worn, so helping to see how the garment flows and falls on movement.
During all the process of confection we accompany our clients as to live the experience from a distance, yet feeling near and together with our work team.

Brides from Paris, London, New York, Berlin, New Zealand and The Argentine, amongst other countries, have shown off wearing an Immacle Wedding-gown on their special-day. Let’s set up a video-conference?

Our recommendation is to wash the dress by hand following detailed steps.

  • Apply by “Spray” a stain removing agent onto the bottom of the dress.
  • Wash the gown by hand with one of our recommended detergents without twisting nor squeezing the garment.
  • Place the garment on a towel over a flat surface.
  • Delicately pull the gown out until it is completely flat.
  • Leave it to dry. It is important not to double, twist or squeeze the garment.

If in any doubt, please be in touch with our team here at Immaclé, it is our pleasure to help with anything you need.

WITH A SMILE.

Please don’t hesitate to get in touch with the Immaclé team if you have any other questions. A big smile.

We’re on Instagram

@immaclenovias